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Returns are normally accepted when completed within 30 days from date of shipment. This does not include items identified as Non-Standard Products, 

By a Customer returning products to Unictron, the Customer certifies that the products were purchased from Unictron and there has been no substitution in whole or part of same product from another supplier, distributor or other such source of the product. The return should be in the original packaging and in unused condition. Return Freight charges must be prepaid; we will not accept COD shipments.

To obtain a return authorization number, complete a Return Merchandise Authorization form or Contact Us. Your customer service representative will give you a return authorization number and the correct return address for your merchandise.